Now Hiring - Lead Sales Trainer - RECON in Warsaw, IN

Job Summary

Principal Duties and Responsibilities

• Partner with cross-functional stakeholders (Sales leaders, Downstream Marketing, Product Managers, and Global Learning & Development) to understand and address the needs of the ZB Sales Team in order to develop comprehensive training programs that address known gaps and align with the Company’s strategic vision. Communicate with stakeholders throughout the journey of program implementation via regular meetings, presentations, and reports to gauge expectations, provide progress updates, and solicit feedback for continuous improvement.
• Serve as a subject matter expert for Knee, Hip, and TDS products, facilitating trainings that cover anatomy and pathology, product features and benefits, surgical techniques, clinical outcomes, and more. Establish and maintain partnerships with product, marketing, and commercial channels to ensure training content remains aligned with the dynamic nature of the business, including new product launches, product enhancements, market trends, etc.
• Consult with interdepartmental teams, including Instructional Designers and Learning Consultants, to remain current in emergent, adult learning practices and ensure a program’s value is measured aligned to key performance indicators, such as: satisfaction, sales growth, utilization, etc.
• Conceptualize and deliver blended learning experiences utilizing various modalities (eLearning, VR/MR, Classroom, Hands-On, Webinar, and Field Based), accommodating for various learning styles and maximizing knowledge transfer and retention.
• Assess learner knowledge and skill acquisition utilizing a variety of quantitative and qualitative methodologies such as: pre- and post-tests, skill demonstrations, case presentations, role plays, and surveys. Provide constructive feedback and coaching to learners based on outputs.
• Ensure program application and facilitation is within budget by optimizing the use of resources and leveraging technology and innovation while maintaining high standards of quality and compliance with regulatory requirements.
• Train additional team members as trainers to improve team efficiency and effectiveness, broadening the reach of our team’s training programs. Share best practices, provide mentorship and coaching, and facilitate train-the-trainer sessions to build a robust and scalable training infrastructure.

Expected Areas of Competence

• Advanced communication and facilitation skills with the ability to present complex information in a clear and engaging manner (verbal and written).
• Able to measure the impact of training and use feedback to improve the effectiveness of the training program through data analysis and evaluation.
• Proven budget management and resource optimization experience to deliver on department goals given constraints.
• Team-oriented visionary with the ability to inspire and motivate others. Passionate about equipping others to be successful.
• An innate problem solver; fosters a culture of continuous learning and improvement.

• Strong knowledge of the orthopedic market, medical devices and preferably reconstructive products, surgical techniques, and clinical outcomes.

Education/Experience Requirements

• B.S. in Business Management, Sales, Marketing or a related field preferred.
• 7-10 years’ experience required with a proven track record of facilitation skills or leading workshops, preferably in an orthopedic or medical device industry.
• Ideally, this person would have 5+ years of successful orthopedic sales experience and/or experience leading a sales team.

Travel Requirements

Additional Information